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Privacy Policy

Last updated: November 9, 2026

This privacy policy explains how chickenstats llc uses the personal data we collect from you when you use our website and technical infrastructure.

What data do we collect?

chickenstats llc collects the following categories of data:

  • Personal Identification Information: your email address, and your name if you give it to us.
  • Account Credentials & Identifiers: a unique user ID. Passwords are held by Google's Firebase Authentication, which signs you in; we never see or store your password.
  • Payment & Transaction Information: when you purchase an API subscription, payment is processed securely by our third-party payment processor, Stripe. We do not store your full financial or credit card details directly on our servers.
  • Account Status, Roles & Permissions: account activation status (active/inactive), super user status, contributor status, user subscription tier, and system authorization levels (explicit read and/or write access privileges to our technical infrastructure).
  • Usage Data: a monthly count of your API requests, and service logs of each request (the page or API route, the filters used, your user ID, the response and its timing). Logs of failed requests also record your IP address and browser. Logs never record your password or the single-use codes in our emailed links.
  • Newsletter Data: if you subscribe, our newsletter platform, Ghost, keeps your subscription and how you engage with issues (such as opens and clicks).

How do we collect your data?

You directly provide chickenstats llc with the vast majority of the data we collect. We collect and process data when you:

  • Register an account online, subscribe to our newsletter, or purchase an API subscription.
  • Interact with our platform interface, modify your account configurations, or execute automated requests utilizing your designated read/write infrastructure permissions.
  • Use our website or API, which writes the service logs described above.

How will we use your data?

chickenstats llc collects your data so that we can:

  • Process your subscription orders, manage your developer accounts, and securely authenticate your identity.
  • Enforce granular infrastructure access control, role boundaries, and API rate-limiting based on your assigned user tier, read/write permissions, contributor standing, and super user status.
  • Deliver secure API authentication tokens, monitor real-time service performance, and dispatch technical system alerts.
  • Find and fix errors, slow requests and abuse, using our service logs.
  • Email you our newsletter and send special updates regarding new platform features or services we think you might like.

Payment Processing & Fraud Prevention Notice: when chickenstats llc processes your order, we utilize Stripe as our secure payment processor. We may send your data to Stripe, and also use the resulting information from them and credit reference agencies, to facilitate transactions, manage subscriptions, and prevent fraudulent activity. We encourage you to review Stripe's privacy policy at stripe.com/privacy.

How do we store your data?

chickenstats llc stores your data on Google Cloud Platform (GCP) in the United States, encrypted at rest and in transit. Passwords stay with Firebase Authentication and are never stored by us.

We keep your account for as long as it exists. When you delete it from your account page, we:

  • Cancel any subscription and delete your customer record at Stripe. Stripe keeps the invoices and payment records, which we are required to keep for accounting.
  • Delete your sign-in account at Firebase Authentication.
  • Delete your account record, your saved sign-ins and your API usage counts from our database.

A few copies remain for a limited time, then go on their own:

  • Service logs, which record your user ID rather than your email, for up to 90 days.
  • Database backups, for seven days, plus seven days of point-in-time recovery.

Deleting your account does not unsubscribe you from the newsletter. Use the unsubscribe link in any issue, or email us and we will delete your subscriber record.

Who processes your data for us?

We use these services to run chickenstats, and each processes some of your data:

  • Google Cloud Platform: hosting, our database, backups and service logs.
  • Google Firebase Authentication: sign-in, including Sign in with Google.
  • Stripe: payments and subscriptions.
  • Postmark: account emails, such as verification and password-reset links.
  • Ghost: the newsletter and blog.
  • Cloudflare: our domain names (DNS) only. Your traffic to our website and API does not pass through Cloudflare.

Marketing

chickenstats llc would like to send you information about products and services of ours that we think you might like.

  • If you have agreed to receive marketing updates or our newsletter, you may always opt out at a later date.
  • You have the right at any time to stop chickenstats llc from contacting you for marketing purposes.
  • If you no longer wish to be contacted for marketing purposes, please click the "unsubscribe" link located at the bottom of any newsletter email.

What are your data protection rights?

chickenstats llc wants to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following under the GDPR framework guidelines:

  • The right to access – you have the right to request chickenstats llc for copies of your personal data.
  • The right to rectification – you have the right to request that chickenstats llc correct any information you believe is inaccurate, or complete information you believe is incomplete.
  • The right to erasure – you have the right to request that chickenstats llc erase your personal data, under certain conditions.
  • The right to restrict processing – you have the right to request that chickenstats llc restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – you have the right to object to chickenstats llc's processing of your personal data, under certain conditions.
  • The right to data portability – you have the right to request that chickenstats llc transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our dedicated email address: support@chickenstats.com.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

chickenstats llc uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in to your account.
  • Protecting our forms from requests sent by other websites.
  • Remembering whether you chose the light or dark theme.

What types of cookies do we use?

  • Functionality: chickenstats llc uses only these, all set by chickenstats itself. A session cookie keeps you signed in, a second tells our pages you are signed in, a security cookie protects our forms, and a preference cookie remembers your theme. Sign-in with Google or an email link also keeps short-lived sign-in data in your browser's storage.
  • Analytics and advertising: chickenstats llc uses no analytics or advertising cookies.

How to manage your cookies

You can set your browser not to accept cookies. Signing in needs the session and security cookies, so you will not be able to sign in without them.

Privacy policies of other websites

The chickenstats llc website contains links to external sites, and we host a community server on Discord. Our privacy policy applies only to our website and direct services. If you click on a link to another website or join our Discord server, those services hold your data under their own privacy policies.

Changes to our privacy policy

chickenstats llc keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about chickenstats llc's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, email us at: support@chickenstats.com.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that chickenstats llc has not addressed your concern in a satisfactory manner, you may contact the appropriate Data Protection Authority or the Information Commissioner's Office.